Purchasing Certificados de Presente
How to send Certificados de Presente
Buying with Certificados de Presente
Redeeming Certificados de Presente
When problems occur

You may send a Vale-presente from the My Account page. When you send a Vale-presente you need to specify the following: The name of the person to whom you are sending the Vale-presente; The email address of the person to whom you are sending the Vale-presente; The amount you want to send (Note you don't have to send the full amount that is in your Vale-presente Balance., An optional short message which will appear in the email; Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.